Dan Balaceanu is Chief Product Officer and Co-Founder at DRUID AI with strong business and IT understanding.
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Multiagent Systems and orchestrated AI workflows are becoming the primary 2026 enterprise trend, with 70% of organizations expected to use conversational AI interfaces for customer service by 2028.
“Emphasized ubiquity of AI agents in every process and expectations for digital assistance in workplace.”
Enterprise AI in 2026 is shifting from siloed pilots to orchestrated multi-agent systems that integrate across organizational workflows for automated complex processes and governance.
“Dan Balaceanu discusses the shift toward AI agents being present in every process as employees expect digital assistance at work.”