Andreea Plesea is a Co-Founder and COO of Druid AI with a PhD in Conversational AI and over 15 years of experience leading large teams in B2B enterprise software.
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Multiagent Systems and orchestrated AI workflows are becoming the primary 2026 enterprise trend, with 70% of organizations expected to use conversational AI interfaces for customer service by 2028.
“Discussed AI agents moving from reactive tools to proactive partners that predict behavior and enhance human productivity.”
Enterprise AI in 2026 is shifting from siloed pilots to orchestrated multi-agent systems that integrate across organizational workflows for automated complex processes and governance.
“Andreea Plesea explains that AI agents can predict behavior and help customers be more productive and efficient.”