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Jesse Zhang is CEO and co-founder of Decagon, building AI agents for customer service.
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The internet ruined customer service. AI could save it.
a16zpositiveMar 19, 2026
“Co-founder of Decagon, a leading conversational AI platform for enterprise customer experience, alongside Ashwin Sreenivas.”
Decagon completes first tender offer at $4.5B valuation
TechCrunchpositiveMar 8, 2026
“Co-founder and CEO of Decagon, an AI-powered customer support startup, discussing the completion of the company's first employee tender offer.”