Spokesperson at Amazon
Heather Layman is an undergraduate BA student at University of California, Santa Cruz studying Anthropology, History, and History of Art and Visual Culture.
How media typically covers Heather Layman
Directly quoted in these articles
Amazon faces a month-long FTC trial over allegedly using dark patterns to trick tens of millions of customers into Prime subscriptions and making cancellation difficult, with executives potentially facing personal liability.
“Amazon spokesperson denying FTC claims, stating customers love Prime and cancellation is clear and simple.”