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Gina Smith is a research director at IDC focused on AI and skills.
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2025 WalkMe/SAP survey
news.sap.comannouncementcautiousMar 2, 2026
78% of employees use unapproved AI tools and only 7.5% receive extensive training, creating significant governance, security, and productivity risks for enterprises.
“Quoted on the need for AI training and guardrails to avoid risks and maximize ROI in enterprises”
AI GovernanceEnterprise AI AdoptionAI SafetyAI Workforce