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Author of "TurboTax And H&R Block's AI Chatbots" in Washington Post
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Geoffrey A. Fowler as author
TurboTax And H&R Block's AI Chatbots
Washington PostnewsnegativeAug 30, 2025
TurboTax and H&R Block's AI chatbots provide inaccurate or unhelpful tax advice in approximately 50% of cases, raising concerns about reliability when real financial consequences are at stake.
“Author of "TurboTax And H&R Block's AI Chatbots" in Washington Post”
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