Researcher
Co-author of the research study on digital transformation and knowledge worker retention in SMEs
How media typically covers Chew Yuan Zhang
Chew Yuan Zhang as author
Over 70% of SMEs in Malaysia have not undergone large-scale digital transformation due to failure to retain knowledge workers, with training, work environment, and work-life balance being more important than compensation for retention post-COVID.
“Co-author of the research study on digital transformation and knowledge worker retention in SMEs”